KTDC Group is seeking a talented person to fully support the Customer Service department. If you think that you can make a difference for our company and you are a motivated, hard working, enthusiastic, multi-tasking person with extraordinary people skills, we would like to hear from you.
Customer Service officer for Business Skills office (2 positions)
Customer Service officer for IELTS office (1 position)
• Consulting, handling customer inquiries in a professional manner, helping students to find the right courses which most suit their English ability and requirements.
• Arranging placement tests and giving test results to students
• In charge of the reception area. Answering the phone, greeting customers, collecting course fees and filling accounting forms at the end of the day.
• Supporting marketing activities (Forums, social networks such as face book, Yahoo plus, ..)
• Able to communicate fluently in English
• Customer service orientation, good communication skills, maintaining direct interaction with customers
• Working independently, well organized, Ability to manage a variety of tasks, honest, motivated and enthusiastic
• Proficiency in MS Word, Excel, Social network (Facebook, yahoo, Forums)
• Thorough Knowledge of Online marketing and understanding student requirements would be an advantage
• Part Time position (9am-3pm) and (3pm-8pm)
• Location: District 1, HCMC
• Salary: Competitive
• Working in a professional foreign environment
• Opportunities to study English for free after passing the probationary period
Please send your full resume, recent photo (taken within the last 6 months), contact details, and application letter no later than 21st May to firstname.lastname@example.org , title: your name – Customer service position for IELTS office OR Business Skills office (plese be specific which office that you would like to apply).
We apologize that only selected candidates will be contacted.